Privacy Policy

At A2z Remote Hub, we respect your privacy and are committed to protecting your personal information.

1. What We Collect:

When you contact us on WhatsApp or place an order, we may collect your name, phone number, address, and device/remote model information.

2. How We Use Your Information:

We use this information to:

- Suggest the right remote

- Process and deliver your order

- Provide customer support

- Occasionally send product updates or special offers on WhatsApp

3. Data Storage & Retention:

Your data may be stored securely in tools like Google Sheets or Excel for internal use.  

We also use third-party platforms like Shiprocket to create, manage and track shipments, which store order-related data securely as per their privacy policies.

4. Data Sharing:

We do **not sell or rent** your personal information to any third parties. Your data is only used for order fulfillment and direct communication from A2z Remote Hub.

5. Cookies & Tracking:

This website may use basic cookies or visitor analytics to improve user experience.

6. Children’s Privacy:

Our services are intended for individuals above 18 years of age. We do not knowingly collect data from children.

7. Your Rights:

If you wish to update or delete your information from our records, please contact us directly via WhatsApp.

8. Policy Updates:

We may update this Privacy Policy when needed. Changes will be posted on this page.